Tag Archive | "billing method"

Ebay account suspended for 30 days?


Here is the Email they sent me.

Hello (my ebay name) (***********@yahoo.com),

Your eBay account has been suspended for 30 days because of a violation of our Feedback manipulation policy.

This recent account activity doesn’t follow our guidelines.

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***About the eBay Feedback Manipulation Policy***
The selling or bidding on an item for the sole purpose of artificially increasing Feedback ratings is a violation of eBay policies.

Violations of this policy can result in account suspension. For more information, please go to:

http://pages.ebay.com/help/policies/feedback-manipulation.html

During the period of suspension, you can’t use eBay in any way, including registering a new account or using an additional existing account. If you owe any seller fees, eBay will charge them to your current billing method.

After 30 days have passed, you can begin the process for appealing the suspension by replying to this email. We’ll then send you a Conditions for Reinstatement form.

We need you to take action. For more information about why your account may have been suspended and what steps to take now, please go to:

http://pages.ebay.com/help/account/suspended-accounts.html

Thank you for your cooperation.

Sincerely,

eBay Trust & Safety team

H49911

over 30 days has past, so replyed to it, it said they will reply within 24/48 hours, but they never do? please help, can i get my account back? thanks.

Posted in Ebay Suspension Q and A'sComments (1)

How do I know if my Ebay account can get reinstated after account suspension?


This is the original email:
Your eBay account is suspended for at least 7 days for violating our policy.

We take several things into consideration before we suspend an account, including account history and any previous actions.

We don’t let sellers list virtual products such as online game characters, accounts, currency, codes that can be redeemed for in-game items, or related software. This helps protect the people who originally created the products and own the rights to reproduce and sell them.

Here’s more information on our policy:

http://pages.ebay.com/help/policies/downloadable.html

If you have any more questions, chat with one of our policy
experts any time from 6:00 AM to 11:00 PM MST. Get started by clicking
the link below.

https://cschatlb-na.corp.ebay.com/chat.asp?profile=61

Because of your suspension, all your current listings were removed and any remaining account fees are due immediately. We’ll use your current billing method to pay for those fees.

You can’t use eBay in any way during your suspension. If you do, you could be suspended indefinitely. You also can’t register a new account or use another existing account.

During your suspension, you can’t:
- Bid on or buy items
- Sell items
- Leave or receive feedback
- File for an unpaid item credit

If you think we should reconsider this suspension, go to:

http://pages.ebay.com/help/community/reinstfaq.html

We need you to take action. For more information about why your account may have been suspended and what steps to take now, please go to:

http://pages.ebay.com/help/account/suspended-accounts.html

Sincerely,

eBay Trust and Safety team

I contacted them but I just got an automated response.

(MY MAIN QUESTION WHETHER I WILL AUTOMATICALLY GET MY ACCOUNT BACK AFTER 7 DAYS.) Thanks!

Posted in Ebay Suspension Q and A'sComments (1)

Why was my ebay account suspended?


I got an email and it said this:

Your account has been suspended for a minimum of xxxNumberofDaysxxx for the following reason:

xxxReasonxxx

xxxReinstatement/ResolutionPath?xxx

During the period of suspension you can’t use eBay in any way, including registering a new account or using an additional existing account. If you owe any fees, they will be charged to the billing method you have on file.

Thank you for your cooperation.

Sincerely,

eBay Trust & Safety

Posted in Ebay Suspension Q and A'sComments (1)


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