So – I tried to put something for sale on the site, and they rang me and stuff, and I entered the code, and now they’ve sent me this message when I try to do anything.

- Did I enter the wrong code or something?

- I live in the UK

- This is my first sale

To maintain a safe and secure online marketplace, eBay may require additional verification from sellers from time to time. As part of our verification review we have placed your account on hold, the hold prevents you from buying, selling and sending member to member messages. Your active listings will not be searchable during that period.

We’d like to arrange a telephone call to discuss recent activity on your eBay account and review the hold.

Follow the instructions on this link to schedule a time for us to call you:

https://www.scheduleonline.com/service_ebay_uk_verification.php

You can choose a time between Monday to Friday 11:00 to 17:00, or Saturday 11:00 to 15:00

To minimize the risk of further disruption to your account we’d ask you to book your call within 48 hours of receiving this email.

If we haven’t received a call back request from you after 48 hours we’ll review your account. This may lead to action being taken including suspension.

We appreciate your cooperation in this and look forward to reviewing your account with you as quickly as possible.